Terms & Conditions

Last updated: 5 October 2026

1. Acceptance of Terms

By using the FUNDIQI platform, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, please do not use the platform.

2. Description of Service

FUNDIQI is an intermediary for booking published hotel experiences in Saudi cities, including pools, spas, day rooms and suites, dining and other available offers. A directory listing does not guarantee every activity or time slot; the published offer, live availability and booking price are the reference.

3. Bookings & Payment

Bookings are confirmed upon successful payment. Prices shown include VAT (15%). The platform reserves the right to reject any booking without providing reasons.

4. Cancellation Policy

Free cancellation at least three full hours before the experience starts (Riyadh time), with a full refund of the amount paid—including tax and after discounts—to the original payment method within 5–10 business days.

5. Liability

FUNDIQI operates as an intermediary and bears no direct liability for the quality of services provided by hotels. Our liability is limited to the value of the paid booking.

6. Gift Cards

FUNDIQI gift cards start at 100 SAR and never expire. The balance is prepaid tender, not a discount, and does not guarantee experience or time-slot availability. The full purchase can be refunded to the original payment method only before first use; a temporary checkout balance reservation blocks refund until released. The redemption code may be shared, but the purchase-management and refund key must be kept private by the buyer. For an eligible cancelled booking, the gift-funded portion returns to its gift-card balance and the portion paid by another payment method is refunded to that method. Booking cancellation does not restore purchase-refund eligibility for a gift card already used.

7. Accounts and booking ownership

You can check out as a guest without creating an account. A new booking completed while signed in is linked to your account and appears in My bookings. To add an earlier booking, open My account and paste its secure voucher management link into Link a booking with its voucher; a verified email is required. Matching a guest contact email does not add bookings, and a booking already linked to another account cannot be transferred.

8. Email and sign-in methods

Google sign-in and email sign-in with the same verified email access the same account. Use Manage emails, Google, password to manage sign-in methods and email addresses. Accounts with different emails are not automatically merged. Signing in does not prevent browsing Home or hotels, and guest checkout remains available.

9. Guests, times and add-ons

Choose the city, hotel and activity, then set the adult and child counts and adult admission group before selecting the date, start time and available duration. Check admission rules and capacity; children are permitted, but this does not mean free admission. If visit add-ons are shown, choose those available for your selected time and check their quantities. Review the final total including 15% VAT before completing the booking.

Explore available hotel experiences