Buffet at Garden Plaza Hotel - Al Hofuf

About the experience

Buffet & Breakfast at Garden Plaza Hotel.

About the hotel

Experience essentials

Children

Children are welcome

Included

• Buffet

Not included

No exclusions have been recorded for this offer.

Hotel amenities

• Wi-Fi
• Restaurant
• Gym
• Parking
• Pool
• Meeting rooms
• Accessible
• Outdoor Activities

Hotel policies

• Check-in and check-out policy - Check-in is subject to the time approved by the hotel.
• All guests must present legally accepted identification documents in accordance with the applicable requirements in the Kingdom of Saudi Arabia.
• Early check-in is subject to availability and may incur additional charges.
• Extending the stay beyond the check-out time is subject to availability and hotel approval, and additional charges may apply.
• The guest must inform the front desk if they wish to extend the stay.
• All persons staying in the room must be registered with the hotel, subject to the maximum permitted occupancy.
• Cancellation and modification policy - Cancellation terms vary according to the booking type, agreed rate, booking source, and length of stay.
• A cancellation or modification request must be submitted to the hotel or through the original booking platform.
• Cancelled bookings are subject to the cancellation fees specified in the booking confirmation, if any.
• Some special rates and offers may be non-refundable, according to the terms disclosed to the guest before booking confirmation.
• Requests to change stay dates or shorten the stay are subject to room availability and the booked rate conditions.
• It is recommended to inform the hotel of any change in arrival time as soon as possible.
• No-show policy - If the guest does not arrive on the specified arrival date without informing the hotel, the no-show terms stated in the booking confirmation will apply.
• Charges may apply or amounts may be deducted in accordance with the booking terms disclosed and accepted upon completion.
• For prepaid or guaranteed bookings, please refer to the specific terms of each booking.
• Children policy - The number of children and their ages must be disclosed at the time of booking.
• Charges for children’s accommodation and meals are determined according to the hotel policy, room type, and booked rate.
• Complimentary children’s accommodation, if available, is subject to the age and occupancy conditions approved by the hotel.
• Children’s cots and extra beds are subject to availability and additional charges may apply.
• The maximum permitted number of guests in the room may not be exceeded.
• The parent or responsible person is responsible for supervising children and ensuring their safety inside the hotel and its facilities.
• Rooms and occupancy policy
• 1. Rooms are assigned according to the room type confirmed in the booking.
• 2. Requests to change rooms are subject to availability and may result in a rate difference.
• 3. Rooms may not be used for purposes that violate regulations or cause inconvenience to other guests.
• 4. Furniture, fittings, and items in the room must be kept in good condition.
• 5. The guest is responsible for any damage caused by them, in accordance with the approved regulations and terms.
• 6. Any malfunction or issue in the room must be reported to the front desk for resolution.
• Smoking policy - Smoking is permitted only in designated areas in accordance with the hotel policy and applicable regulations.
• Guests must comply with the hotel’s instructions regarding smoking and non-smoking rooms.
• Additional cleaning charges may apply if smoking occurs in non-designated areas, provided that such charges are disclosed and legally permitted.
• Quiet and general conduct policy - Guests must respect the comfort of other guests and maintain quiet in rooms, corridors, and public areas.
• Making noise or holding disruptive gatherings without the hotel’s approval is prohibited.
• Damaging hotel property or the property of other guests is prohibited.
• Security and safety instructions issued by the hotel management must be followed.
• The hotel handles violations in accordance with the approved regulations and procedures.
• Visitor policy - Visitors must comply with the hotel’s approved registration and entry procedures.
• Receiving visitors in rooms is subject to the hotel’s policy and the relevant regulatory requirements.
• The maximum room occupancy may not be exceeded, and unregistered persons may not be allowed to stay.
• Visitors may be required to leave the hotel facilities at the end of the approved visiting hours, if any.
• Lost property and personal belongings policy - The front desk must be informed immediately upon discovering the loss of any personal belongings.
• The hotel handles lost property in accordance with its internal procedures and relevant regulations.
• Proof of ownership of the item and identification may be required when claiming lost property.
• Guests are advised to keep their valuables secure using the means available at the hotel.
• Meals and additional services policy - Meals included in the room rate are specified in the booking confirmation.
• Meals and additional services not included in the booking will be charged according to the approved rates.
• Restaurant services, room service, laundry, transportation, parking, and meeting rooms are subject to operating hours and availability.
• The hotel must be informed in advance of any special dietary requirements or food allergies.
• Operating hours for some facilities may change for operational reasons or for maintenance.
• Complaints and customer service policy - Please inform the front desk or hotel management of any comment during the stay.
• The hotel seeks to address complaints as quickly as possible according to the nature of the issue.
• Complaints may be submitted through the hotel’s official communication channels.
• It is preferable to mention the booking number, stay date, and details of the issue when submitting a complaint.
• Complaints are reviewed in accordance with internal procedures and applicable regulations.

Guest instructions

• Garden Plaza Hotel
• Guest Instructions
• Dear Guest,
• We are pleased that you have chosen Garden Plaza Hotel, and we hope you enjoy a comfortable and pleasant stay. For your comfort and safety, please kindly read the following instructions and comply with them throughout your stay.
• 1. Check-in and Check-out
• Please keep your room key card and return it to the reception desk upon departure.
• If you lose your room key card, please inform the reception desk immediately.
• Please adhere to the check-out time specified in your reservation.
• If you wish to extend your stay or delay your departure, please contact the reception desk in advance, subject to availability and the hotel’s applicable policy.
• 2. Care of the Room and Its Contents
• Please take care of the furniture, furnishings, appliances, and all room contents.
• It is not permitted to remove any hotel property from the room without management approval.
• In the event of any damage or malfunction inside the room, please inform the reception desk.
• Please ensure that doors and windows are closed when leaving the room.
• 3. Quiet and General Comfort
• We kindly ask you to consider the comfort of other guests and maintain quiet inside the rooms and corridors.
• Please avoid raising your voice, especially during nighttime hours.
• Any behavior that causes disturbance or affects the comfort of other guests is prohibited.
• 4. Smoking
• Please smoke only in designated smoking areas.
• Smoking is prohibited inside rooms and in areas marked as non-smoking.
• Cleaning or compensation charges may apply in accordance with the applicable policy in the event of a smoking violation that causes damage or odors requiring special cleaning.
• 5. Visitors
• Please inform the reception desk when receiving visitors and comply with the registration procedures and hotel policy.
• It is not permitted to add guests to the room beyond the allowed number according to the room type and reservation.
• Visitor access to rooms and facilities is subject to the hotel’s regulations and applicable instructions.
• 6. Safety and Security
• Please do not leave valuables unsecured.
• If you notice anything unusual or any malfunction that may affect safety, please inform the reception desk immediately.
• The use of any devices or materials that may pose a risk to the safety of guests or hotel property is prohibited.
• In emergencies, please follow the guidance signs and the instructions of hotel staff.
• 7. Cleanliness and Public Health
• We kindly ask you to keep the room and common areas clean.
• Please dispose of waste in the designated areas.
• It is prohibited to use the room or hotel facilities for any purposes that violate regulations or cause harm to others.
• 8. Lost and Found / Personal Belongings
• Please make sure you have all your personal belongings before leaving the hotel.
• If you lose any item, please contact the reception desk for assistance in locating it.
• The hotel is not responsible for personal belongings except in accordance with the applicable regulations and policies.
• 9. Restaurants and Additional Services
• Please observe the meal service times set by the hotel.
• Some additional services may be subject to separate charges, which will be explained upon request.
• For assistance or inquiries about any service, please contact the reception desk.
• 10. Feedback and Complaints
• We are pleased to serve you and always strive to improve your experience. If you have any feedback, requests, or complaints, please contact the reception desk, and our team will be happy to assist you.
• We wish you a happy and comfortable stay at Garden Plaza Hotel.
• Garden Plaza Hotel Management

Hotel Location

Prince Talal bin Abdulaziz Street - Al Seefah District - Al-Hofuf - Al-Ahsa

Ratings and comments

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